Kuah, K. P. (1998). Customer satisfaction: A case study on Lucent Technologies (Malaysia) Sdn. Bhd. / Kuah Kim Peng.
Chicago Style (17th ed.) CitationKuah, Kim Peng. Customer Satisfaction: A Case Study on Lucent Technologies (Malaysia) Sdn. Bhd. / Kuah Kim Peng. 1998.
MLA引文Kuah, Kim Peng. Customer Satisfaction: A Case Study on Lucent Technologies (Malaysia) Sdn. Bhd. / Kuah Kim Peng. 1998.
警告:這些引文格式不一定是100%准確.