APA (7th ed.) Citation

Ong, K. S. (2009). Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin.

Chicago Style (17th ed.) Citation

Ong, Khian Sin. Virtual Brand Personality, Customer Satisfaction and Brand Loyalty in Online Banking Industry / Ong Khian Sin. 2009.

MLA (9th ed.) Citation

Ong, Khian Sin. Virtual Brand Personality, Customer Satisfaction and Brand Loyalty in Online Banking Industry / Ong Khian Sin. 2009.

Warning: These citations may not always be 100% accurate.