Ong, K. S. (2009). Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin.
Chicago Style (17th ed.) CitationOng, Khian Sin. Virtual Brand Personality, Customer Satisfaction and Brand Loyalty in Online Banking Industry / Ong Khian Sin. 2009.
MLA引文Ong, Khian Sin. Virtual Brand Personality, Customer Satisfaction and Brand Loyalty in Online Banking Industry / Ong Khian Sin. 2009.
警告:這些引文格式不一定是100%准確.