Reengineering of Kuching water board billing process

Reengineering is becoming an increasingly popular option for organizations seeking radical process to bring about dramatic improvement in organizational effectiveness. Recognising the ramifications of BPR, this paper explores the potential of reengineering the billing process of Kuching Water Boar...

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Bibliographic Details
Main Author: Wong, Soon Sing
Format: Thesis
Language:English
Published: 2002
Subjects:
Online Access:http://ir.unimas.my/id/eprint/16495/
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Summary:Reengineering is becoming an increasingly popular option for organizations seeking radical process to bring about dramatic improvement in organizational effectiveness. Recognising the ramifications of BPR, this paper explores the potential of reengineering the billing process of Kuching Water Board.