Employee relations and communication dimensions as antecedents of organisational commitment : A case study of selected hotels in Kuching, Sarawak

This is a cross-sectional study concerning how employee relations and communication variables influence workers commitment in selected 3-star, 4-star and 5-star hotels in Kuching. The dependent variable was organizational commitment, while eleven independent variables (loyalty, job satisfaction, mot...

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Bibliographic Details
Main Author: Deborah Puspamani, A/P Kanagendram
Format: Thesis
Language:English
English
Published: Universiti Malaysia Sarawak, (UNIMAS) 2001
Subjects:
Online Access:http://ir.unimas.my/id/eprint/2033/
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Summary:This is a cross-sectional study concerning how employee relations and communication variables influence workers commitment in selected 3-star, 4-star and 5-star hotels in Kuching. The dependent variable was organizational commitment, while eleven independent variables (loyalty, job satisfaction, motivation, employee-supervisor relation, training, recognition, teamwork, communication, methods of communication, status differential and language) were studied.