RETAINING AUDIENCE IN THE PERFORMING ARTS BY IMPROVING THE QUALITY OF SERVICES

This study emphasizes on the importance of the peripheral aspects in the performing arts industry. This study aims to investigate the relationship between the peripheral aspect in a performing arts setting and the audience attendance. Other than that, to analyze ways to improve the quality service...

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Bibliographic Details
Main Author: CARSHENA EMILEEN, GUPEN @ GUPIN
Format: Thesis
Language:English
English
English
Published: Universiti Malaysia Sarawak, (UNIMAS) 2016
Subjects:
Online Access:http://ir.unimas.my/id/eprint/35286/
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Summary:This study emphasizes on the importance of the peripheral aspects in the performing arts industry. This study aims to investigate the relationship between the peripheral aspect in a performing arts setting and the audience attendance. Other than that, to analyze ways to improve the quality service and to study the importance of added value on the audience experience. At the end of this study, it will bring awareness to the importance of the organizers of the peripheral aspects of the performing arts industry.