The Effects of Islamic Quality Management Towards Quality Performance: Evidence From the Public Service Organisation in Sarawak

Incorporating two interrelated perspectives involving quality management practices of public service organization, this research aims to develop and test a framework of Islamic quality management in relation to current quality management practices that lead to quality performances. This research...

書誌詳細
第一著者:	Eliza Fazliyaton, Alias
フォーマット:	学位論文
言語:	英語英語
出版事項:	Universiti Malaysia Sarawak, (UNIMAS) 2018
主題:	H Social Sciences (General)
オンライン･アクセス:	http://ir.unimas.my/id/eprint/38003/
Abstract	Abstract here

類似資料

Towards Sustainable Public Transportation System : Accessibility and Service Quality of Public Buses in Kuching City, Sarawak
著者:: Nor Amaleena, Binti Mazlan
出版事項: (2019)

Influence Of Quality Management Practices On Service Quality Of Facilities Management Mediated By Outsourcing Service Provider Capability
著者:: Wang Man, Wah Conny
出版事項: (2022)

Customer's satisfaction towards service quality of private hospitals in Kuching
著者:: Cha, Chon Heng
出版事項: (2011)

Effects of Sports Service Environment towards Users’ Satisfaction, Loyalty, and Reuse Intention in the Public Sports Facilities in Sarawak
著者:: Simon, Titus
出版事項: (2024)

The Influence of Online Service Quality towards Customer Satisfaction and Repurchase Intention in Chinese Fresh E-commerce
著者:: Xiaomei, Han
出版事項: (2025)

The Technological-Organisational-Environmental Factors and Performance of SMEs in the Sarawak Service Sector: The Mediating Effect of Technology Adoption
著者:: YEE LING, FONG
出版事項: (2024)

The Mediating Effect of Proactive Behaviour in the Relationship between Quality of Work Life and Career Success among Married Academicians in Selected Public Institutions of Higher Learning in Sarawak
著者:: Ling, Nyuk Ping
出版事項: (2018)

Islamic Compliance Quality Management System (Icqms): An Analysis From Islamic Epistemology, Tasawwur And Ontology Perspectives
著者:: Othman, Khatijah
出版事項: (2016)

Expected Service Quality In Retail Bank : A Segmentation Analysis Of Business Customer in Nothern Region Of Malaysia
著者:: Chee, Siew Sim
出版事項: (2000)

Supervisory and non-supervisory employees perception towards performance appraisal system in ministry level of Sarawak state civil service
著者:: Catherine, Sendon Ngelingkong
出版事項: (2011)

Consumers' Perception Of Quality And The Effect Of Race, Sex, Marital Status, And Income Level On Perception Of Quality
著者:: Kathiravelu, Manoharan
出版事項: (1996)

An assessment model based on the role of knowledge management factors in project management performance of business organisations in the UAE
著者:: Abdulrahman Alhammadi, Eman Mohammed
出版事項: (2022)

Psychological Empowerment and Organisational Commitment Among Management And Professional Group In Public Higher Education Institution In Kota Samarahan
著者:: Mizan, Morshidi
出版事項: (2022)

Job Stress Level Among Public Bank Employees at Selected Branches in Kuching, Sarawak.
著者:: Petrus Clay, Jimel
出版事項: (2006)

Smartphone for Learning Purposes: A Study on Service Quality and Customer’s Satisfaction among Undergraduate Students in Lagos State, Nigeria
著者:: Esechie, God'swill Ejeohiolei
出版事項: (2019)

Measuring Cost Of Quality A Case Study
著者:: Singh, Amar
出版事項: (2002)

Competing values and mediating effects of knowledge chain on organisational performance: A study of service firms in Iran / Amir Hossein Dastaviz
著者:: Dastaviz, Amir Hossein
出版事項: (2014)

Pay appraisal of the other ranks in the Malaysian Army : effects on quality of service / Azman bin Mohd Yasin, Rahmat bin Siran.
著者:: Mohd Yasin, Azman, 等
出版事項: (2004)

Destination Image Mediated by Tourists’ and Resident Visitors’ Experience Quality -Empirical Evidence from Qingzhou, China
著者:: Liping, Guan
出版事項: (2024)

The mediating effect of patient satisfaction between health clinic service quality and patient loyalty
著者:: Hamdan, Nur Salsabilah
出版事項: (2021)

Ceo Competency And Earnings Management: Evidence From Nigerian Financial Firms
著者:: Usaini, Muhammad
出版事項: (2023)

Perceptions of support staff I of Chief Minister department (Kuching) on the factors affecting total quality management practices
著者:: Agnes, Sabang
出版事項: (2011)

E-commerce quality model towards customers’ repurchasing intention in copper and brass small enterprises in Surakarta
著者:: Marwati, Fithri Setya
出版事項: (2025)

Using The Servqual Model To Assess Service Quality And Customer Satisfaction: An Empirical Study Of Rawang Rest Area
著者:: Vadovelu, Deepa
出版事項: (2014)

Factors affecting the project management competences of government departments in Sarawak
著者:: Mohamad Danial, Bin Beti
出版事項: (2013)

Consumer satisfaction towards housing by a property development and construction company in Sarawak
著者:: Heng, Christopher Yong Wei
出版事項: (2013)

The effects of work/life balance towards employee satisfaction in Sarawak Energy Berhad
著者:: Siti Fattimah Zahra, Binti Khaidzir
出版事項: (2013)

Influences Of Psychosocial Support Services And Psychological Resilience On Health-Related Quality Of Life In Patients With Multiple Sclerosis In Kuwait
著者:: Alanezy, Mashail S. A. O.
出版事項: (2024)

The role of artificial intelligence model in forensic DNA methods towards evidence presentation in UAE
著者:: Altayari, Wafa
出版事項: (2022)

Contextual factors, management accounting systems design and managerial performance: evidence from Egyptian hospitals / Salah Abd El Fattah Zaki Hammad
著者:: Salah, Abd El Fattah Zaki Hammad
出版事項: (2012)

Local Communities' Involvement, Relationship Quality, Self-Efficacy, and Sustainable Rural Tourism Development in Sarawak
著者:: Fong, Sook Fun
出版事項: (2016)

Job satisfaction towards employee retention among private sector employees in Sibu, Sarawak, Malaysia
著者:: Wong, Sophia Wang Szu
出版事項: (2012)

Organisational climate, workplace bullying and employee health in selected service sectors of Pakistan / Mehwish Iftikhar
著者:: Mehwish , Iftikhar
出版事項: (2019)

Impacts of Cultural Values on Leadership Style Preferences and Employees’ Organisational Commitment within Budget Hotel Sector in Sarawak
著者:: Ellin, Ng
出版事項: (2023)

National information infrastructure organisations and cyber security compliance in Malaysia / Maslina Daud
著者:: Maslina , Daud
出版事項: (2018)

Board Capital, Corporate Social Responsibility Disclosure Quality, And Firm Performance In Saudi Arabia: Does Ceo Power Matter?
著者:: Maswadi, Laila Ali M
出版事項: (2023)

Influence Of Perceived Service Quality, Social Media Marketing Activities And Patient Satisfaction On Patients Revisit Intention At Private Hospitals In United Arab Emirates
著者:: Wafi, Shaban M S
出版事項: (2023)

Measuring The Service Quality Of Selangor Area Farmers’ Organisations
著者:: Abd. Halid, Mohammed Rizal
出版事項: (2007)

E-Waste Management and Residents’ Willingness to Pay for Household E-Waste Recycling in Kuching Division, Sarawak
著者:: Seik Yng, Tang
出版事項: (2023)

The influence of individual and organisational factors on the intention to report sexual harassment / Ponmalar N Alagappar
著者:: Ponmalar , N Alagappar
出版事項: (2017)