Consumer motivation and satisfaction on recovery of outstanding water bills

The purpose of this research paper is to examine and investigate consumer motivation and satisfaction for prompt payment of their water bills. It defines the motivating factors for looking at this area, reviews some recent related literatures and explores areas of overlapping interest.The aims and...

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Détails bibliographiques
Auteur principal:	Teo,, Ir. Seo Lin
Format:	Thèse
Langue:	anglais
Publié:	Universiti Malaysia Sarawak, (UNIMAS) 2002
Sujets:	HF Commerce
Accès en ligne:	http://ir.unimas.my/id/eprint/442/
Abstract	Abstract here

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