Sim, J. K. H. (2003). The viability of business process reengineering: Introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad. Universiti Malaysia Sarawak, (UNIMAS).
Chicagoスタイル(17版)引用形式Sim, Jason Kiam Howe. The Viability of Business Process Reengineering: Introduction of Electronic Billing Presentment and Payment (EBPP) for Telekom Malaysia Berhad. Universiti Malaysia Sarawak, (UNIMAS), 2003.
MLA(9版)引用形式Sim, Jason Kiam Howe. The Viability of Business Process Reengineering: Introduction of Electronic Billing Presentment and Payment (EBPP) for Telekom Malaysia Berhad. Universiti Malaysia Sarawak, (UNIMAS), 2003.
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