The viability of business process reengineering : introduction of electronic billing presentment and payment (EBPP) for Telekom Malaysia Berhad

The popularity of Internet nowadays has made headlines about E-Commerce and also the vast growing application of Electronic Bill Presentment and Payment (EBPP). This paper studies on the business process reengineering in implementing the EBPP for Telekom Malaysia Berhad. It identifies the critically...

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Bibliographic Details
Main Author: Sim, Jason Kiam Howe
Format: Thesis
Language:English
Published: Universiti Malaysia Sarawak, (UNIMAS) 2003
Subjects:
HF Commerce
Online Access:http://ir.unimas.my/id/eprint/489/
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