Aniza Baizura, A. (2012). The relationship between effective communication and customers' satisfaction: A study in four and five star hotels in Kuching. Universiti Malaysia Sarawak, (UNIMAS).
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रAniza Baizura, Ariffin. The Relationship Between Effective Communication and Customers' Satisfaction: A Study in Four and Five Star Hotels in Kuching. Universiti Malaysia Sarawak, (UNIMAS), 2012.
एमएलए (9वां संस्करण) प्रशस्ति पत्रAniza Baizura, Ariffin. The Relationship Between Effective Communication and Customers' Satisfaction: A Study in Four and Five Star Hotels in Kuching. Universiti Malaysia Sarawak, (UNIMAS), 2012.
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