The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator

Tujuan kajian ini adalah untuk mengenalpasti hubungan antara persepsi tanggung jawab sosial korporat (CSR) berdasarkan khidmat pelanggan di perbankan Islam dan kepuasan pelanggan Muslim. The purpose of this study is to identify the relationship between perceived corporate social responsibility ba...

書誌詳細
第一著者:	Waemusor, Ahlam
フォーマット:	学位論文
言語:	英語
出版事項:	2010
主題:	HF5001-6182 Business
オンライン･アクセス:	http://eprints.usm.my/23998/

類似資料

Awareness Of Corporate Social Responsibility, Demographics And Perception Of The Importance Of Social Responsibility Among Muslim Jordanian Individual Investors: The Role Of Religiosity As A Moderator
著者:: Altawil, Jehad Saleem
出版事項: (2017)

Customer Loyalty And Cineplex Patronage: The Influence Of Corporate Image, Perceived Quality, Perceived Value And Customer Satisfaction
著者:: Nordin, Norlisham
出版事項: (2008)

Service Quality and Customer Satisfaction in Islamic Banking
著者:: Nur Syuhanida, Samsuddin
出版事項: (2011)

Customer’s Loyalty Of Indonesia Cellular Operators: Roles Of User Experience, Satisfaction, Switching Barriers, And Corporate Image
著者:: Rachmawati, Indira
出版事項: (2019)

The relationship between service quality, customer satisfaction, religiosity and switching intention: a study of muslimah salon and spa in Sumatera Barat, Indonesia
著者:: Henmaidi, Amalia Chairani
出版事項: (2021)

Corporate Social Responsibility – Firm Performance – Corporate Social Responsibility Loop: The Role Of Assurance, Reputation And Industry Type
著者:: Tanggamani, Vani
出版事項: (2018)

The Roles of Advertising and Product Quality on Online Customers' Satisfaction
著者:: Sukma, Pea
出版事項: (2011)

Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
著者:: Abdul Wahid, Ahmad Zulhaimi
出版事項: (2009)

Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
著者:: MOHD ISA, SALMI
出版事項: (2005)

A Survey On The Customer Satisfaction Towards Customer Service In Penang's Cafeteria
著者:: Suo, Qiang
出版事項: (2008)

Factors Perceived by Customers in Choosing Restaurant
著者:: Norazilawati, Abdul Razak
出版事項: (2011)

The Relationship Between Corporate Social Responsibility And Organizational Commitment: The Role Of Corporate Image As The Mediator
著者:: Lee, Yong Chien
出版事項: (2011)

Strategic Roles of Customer Satisfaction Toward the Service Quality at Telekom Malaysia Berhad in Kedah
著者:: Shuib, Rusmuna
出版事項: (2011)

The Role of Brand Equity in the Effects of Corporate Social Responsibility on Consumer Loyalty
著者:: Almohammad, Asaad
出版事項: (2010)

Service Quality and Customer Satisfaction in the Hotel Industry
著者:: Nur Asyura, Muhamad
出版事項: (2010)

An Impact Of Service Quality Towards Customer Satisfaction In Pos Malaysia: The Mediating Role Of Self-Service Technologies
著者:: Tan, Siew Fang
出版事項: (2014)

Customer Satisfaction In An Ems Company
著者:: K. Suppiah, Thiruchelvam
出版事項: (2015)

Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies
著者:: Mohd Isa, Salmi
出版事項: (2005)

Factors Affecting Customer Satisfaction of Mobile Services in Yemen
著者:: Mabkhot, Hashed Ahmed Nasser
出版事項: (2010)

Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
著者:: Chong , Fong Yin
出版事項: (2015)

Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
著者:: Chong , Fong Yin
出版事項: (2015)

Co-Creation As A Moderator Between Social Media Marketing Activities And Trust On Smes’ Customers Purchase Intention
著者:: Saad, Ebtiessam Ali Labib
出版事項: (2019)

Effect Of Corporate Governance Mechanisms On The Corporate Social Responsibility Disclosure Among Saudi Listed Firms: The Mediating Role Of Level Of Corporate Governance Compliance
著者:: D Alshehri, Abdulaziz Mohammed
出版事項: (2022)

Effect Of Corporate Governance Mechanisms On The Corporate Social Responsibility Disclosure Among Saudi Listed Firms: The Mediating Role Of Level Of Corporate Governance Compliance
著者:: D Alshehri, Abdulaziz Mohammed
出版事項: (2022)

The Impact of Customer Relationship Management on Caller Satisfactions in Customer Contact Centers: Evidence from Malaysia
著者:: Abdullateef, Aliyu Olayemi
出版事項: (2011)

Corporate social responsibility and analysts coverage in Malaysia
著者:: Irhiel Hatamleh, Suleiman Salameh
出版事項: (2012)

The Impact Of Service Quality And Corporate Image On Customer Loyalty - A Study On Perodua Service Centre
著者:: MOHD NASIR, ASMA AZURA
出版事項: (2004)

The relationship between internal corporate social responsibilities, organisational commitment, and employee engagement within the banking sector in Jordan.
著者:: Suleiman Albdour, Ali Abbaas
出版事項: (2011)

Customers' Satisfaction Towards the Quality of Internet Access Services by Internet Service Providers in the Klang Valley
著者:: Intan Shuhada, Mohd Alwi
出版事項: (2012)

An Empirical Study on Relationship Marketing and its Effect on Customer Satisfaction
著者:: Nur Haryani, Md Arshad
出版事項: (2011)

Determinants of corporate social responsibility practices in Bangladesh garment sector
著者:: Md Tareq, Hossain
出版事項: (2018)

Customers Satisfaction Toward Service Quality in RFC Restaurant: A Case Study in Kedah
著者:: Siti Aminah, Sayuti
出版事項: (2011)

The Influencing Factors of Customer Relationship Management Performance in Malaysian Electronic Banking
著者:: Samsudin, Wahab
出版事項: (2010)

The Relationship Between Customer Relationship Management (CRM) and Employee Skills to Customer Satisfaction: Case Study at Micro Finance Department, BSN
著者:: Mohd Nor Hazwan, Yusuf
出版事項: (2011)

Study On Issues And Challenges In The Implementation Of Customer Relationship Management In Malayan Banking Berhad
著者:: Deivanai, Kaivaliam
出版事項: (2001)

Embedding Corporate Social Responsibility Into Corporate Strategy : A Review Of A Best Employer Company In Vietnam
著者:: Kim, Lin Siew
出版事項: (2010)

Embedding Corporate Social Responsibility Into Corporate Strategy: A Review Of A Best Employer Company In Vietnam
著者:: Kim, Lin Siew
出版事項: (2010)

Service Quality And Customer Satisfaction Of Mobile Phone Provider Among Postgraduate Students Of University Utara Malaysia
著者:: Joma, Slah Eddeen Mummar M.
出版事項: (2008)

Improving Customer Relations Through Social Media Marketing: The Case of Nadee One Enterprise
著者:: Mahayudin, Orhisyam
出版事項: (2015)

Improving Customer Relations Through Social Media Marketing: The Case Of Nadee One Enterprise
著者:: Mahayudin, Mohd Norhisyam
出版事項: (2015)

Cannot write session to /tmp/vufind_sessions/sess_cp8spqv5faiqj5hbu4qkaf1acl