The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
Kajian ini bertujuan untuk mengkaji hubungan di antara pembolehubah organisasi yang berkaitan dengan kualiti dan prestasi kualiti serta kesan-kesan dan pengaruhnya ke atas kepuasan pelanggan bagi industri pembuatan yang terletak di bahagian utara Semenanjung Malaysia. The purpose of this rese...
| मुख्य लेखक: | |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
2008
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| विषय: | |
| ऑनलाइन पहुंच: | http://eprints.usm.my/25454/ |
| _version_ | 1846215090940936192 |
|---|---|
| author | Koay, Li Li |
| author_facet | Koay, Li Li |
| author_sort | Koay, Li Li |
| description | Kajian ini bertujuan untuk mengkaji hubungan di antara pembolehubah organisasi yang berkaitan dengan kualiti dan prestasi kualiti serta kesan-kesan dan pengaruhnya ke atas
kepuasan pelanggan bagi industri pembuatan yang terletak di bahagian utara Semenanjung Malaysia.
The purpose of this research is to study the relationship and effects of Organizational Variables and Quality Performance on Custom er Satisfaction in Quality Management System Certify manufacturing industry situated in Northern Region, Malaysia. |
| first_indexed | 2025-10-17T07:58:34Z |
| format | Thesis |
| id | usm-25454 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2025-10-17T07:58:34Z |
| publishDate | 2008 |
| record_format | eprints |
| spelling | usm-254542017-04-17T05:08:59Z http://eprints.usm.my/25454/ The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia Koay, Li Li HF5001-6182 Business Kajian ini bertujuan untuk mengkaji hubungan di antara pembolehubah organisasi yang berkaitan dengan kualiti dan prestasi kualiti serta kesan-kesan dan pengaruhnya ke atas kepuasan pelanggan bagi industri pembuatan yang terletak di bahagian utara Semenanjung Malaysia. The purpose of this research is to study the relationship and effects of Organizational Variables and Quality Performance on Custom er Satisfaction in Quality Management System Certify manufacturing industry situated in Northern Region, Malaysia. 2008 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25454/1/THE_IMPACT_OF_ORGANIZATIONAL_VARIABLES_AND_QUALITY.pdf Koay, Li Li (2008) The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia. Masters thesis, USM. |
| spellingShingle | HF5001-6182 Business Koay, Li Li The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia |
| title | The Impact Of Organizational Variables And Quality
Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
|
| title_full | The Impact Of Organizational Variables And Quality
Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
|
| title_fullStr | The Impact Of Organizational Variables And Quality
Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
|
| title_full_unstemmed | The Impact Of Organizational Variables And Quality
Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
|
| title_short | The Impact Of Organizational Variables And Quality
Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
|
| title_sort | impact of organizational variables and quality performance on customer satisfaction of the manufacturing industry with quality management system certified in northern region of malaysia |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/25454/ |
| work_keys_str_mv | AT koaylili theimpactoforganizationalvariablesandqualityperformanceoncustomersatisfactionofthemanufacturingindustrywithqualitymanagementsystemcertifiedinnorthernregionofmalaysia AT koaylili impactoforganizationalvariablesandqualityperformanceoncustomersatisfactionofthemanufacturingindustrywithqualitymanagementsystemcertifiedinnorthernregionofmalaysia |