Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
Dalam penyelidikan mengenai kesetiaan pelanggan dalam industri perkhidmatan, kepuasan pelanggan sering diperkatakan sebagai penentu yang amat penting dalam membantu pengguna untuk membuat sebarang keputusan. In research on customer loyalty in the service industry, customer...
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| Format: | Thesis |
| Language: | English |
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2009
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| Online Access: | http://eprints.usm.my/25488/ |
| Abstract | Abstract here |
| _version_ | 1855631369483321344 |
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| author | Abdul Wahid, Ahmad Zulhaimi |
| author_facet | Abdul Wahid, Ahmad Zulhaimi |
| author_sort | Abdul Wahid, Ahmad Zulhaimi |
| description | Dalam penyelidikan mengenai kesetiaan pelanggan dalam industri perkhidmatan, kepuasan pelanggan sering diperkatakan sebagai penentu yang amat penting dalam membantu pengguna untuk membuat sebarang keputusan.
In research on customer loyalty in the service industry, customer satisfaction has often been mentioned as an important determinant. |
| first_indexed | 2025-10-17T07:58:42Z |
| format | Thesis |
| id | usm-25488 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2025-10-17T07:58:42Z |
| publishDate | 2009 |
| record_format | EPrints |
| record_pdf | Restricted |
| spelling | usm-254882017-04-17T05:08:49Z http://eprints.usm.my/25488/ Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction. Abdul Wahid, Ahmad Zulhaimi HF5001-6182 Business Dalam penyelidikan mengenai kesetiaan pelanggan dalam industri perkhidmatan, kepuasan pelanggan sering diperkatakan sebagai penentu yang amat penting dalam membantu pengguna untuk membuat sebarang keputusan. In research on customer loyalty in the service industry, customer satisfaction has often been mentioned as an important determinant. 2009 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25488/1/CUSTOMER_LOYALTY_AND_PETROL_STATION%E2%80%99S_CONVENIENCE.pdf Abdul Wahid, Ahmad Zulhaimi (2009) Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction. Masters thesis, USM. |
| spellingShingle | HF5001-6182 Business Abdul Wahid, Ahmad Zulhaimi Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction. |
| thesis_level | Master |
| title | Customer Loyalty And Petrol Station’ S Convenience
Store Patronage In Penang: The Influence Of Store Image,
Corporate Image And Customer Satisfaction.
|
| title_full | Customer Loyalty And Petrol Station’ S Convenience
Store Patronage In Penang: The Influence Of Store Image,
Corporate Image And Customer Satisfaction.
|
| title_fullStr | Customer Loyalty And Petrol Station’ S Convenience
Store Patronage In Penang: The Influence Of Store Image,
Corporate Image And Customer Satisfaction.
|
| title_full_unstemmed | Customer Loyalty And Petrol Station’ S Convenience
Store Patronage In Penang: The Influence Of Store Image,
Corporate Image And Customer Satisfaction.
|
| title_short | Customer Loyalty And Petrol Station’ S Convenience
Store Patronage In Penang: The Influence Of Store Image,
Corporate Image And Customer Satisfaction.
|
| title_sort | customer loyalty and petrol station s convenience store patronage in penang the influence of store image corporate image and customer satisfaction |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/25488/ |
| work_keys_str_mv | AT abdulwahidahmadzulhaimi customerloyaltyandpetrolstationsconveniencestorepatronageinpenangtheinfluenceofstoreimagecorporateimageandcustomersatisfaction |