A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia
This research studied the effect of partnership quality on business process outsourcing for banks and financial institutions in Malaysia. A theoretical framework was developed to test partnership quality as critical success factors to outsourcing success. There were five partnership quality variable...
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| Format: | Thesis |
| Language: | English |
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2005
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| Online Access: | http://eprints.usm.my/25544/ |
| Abstract | Abstract here |
| _version_ | 1855631381980250112 |
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| author | Ee, Ooi |
| author_facet | Ee, Ooi |
| author_sort | Ee, Ooi |
| description | This research studied the effect of partnership quality on business process outsourcing for banks and financial institutions in Malaysia. A theoretical framework was developed to test partnership quality as critical success factors to outsourcing success. There were five partnership quality variables in the proposed model – business understanding, commitment, communication, age of relationship and top management support together with partnership trust level as mediating variable. |
| first_indexed | 2025-10-17T07:58:54Z |
| format | Thesis |
| id | usm-25544 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2025-10-17T07:58:54Z |
| publishDate | 2005 |
| record_format | EPrints |
| record_pdf | Restricted |
| spelling | usm-255442020-10-07T07:33:21Z http://eprints.usm.my/25544/ A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia Ee, Ooi HF5001-6182 Business This research studied the effect of partnership quality on business process outsourcing for banks and financial institutions in Malaysia. A theoretical framework was developed to test partnership quality as critical success factors to outsourcing success. There were five partnership quality variables in the proposed model – business understanding, commitment, communication, age of relationship and top management support together with partnership trust level as mediating variable. 2005 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25544/1/A_STUDY_ON_THE_EFFECT_OF_PARTNERSHIP_QUALITY_ON_BUSINESS_PROCESS_OUTSOURCING_FOR_BANKS_AND_FINANCIAL_INSTITUTIONS_IN_MALAYSIA.pdf Ee, Ooi (2005) A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia. Masters thesis, Universiti Sains Malaysia. |
| spellingShingle | HF5001-6182 Business Ee, Ooi A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia |
| thesis_level | Master |
| title | A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia |
| title_full | A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia |
| title_fullStr | A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia |
| title_full_unstemmed | A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia |
| title_short | A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia |
| title_sort | study on the effect of partnership quality on business process outsourcing for banks and financial institutions in malaysia |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/25544/ |
| work_keys_str_mv | AT eeooi astudyontheeffectofpartnershipqualityonbusinessprocessoutsourcingforbanksandfinancialinstitutionsinmalaysia AT eeooi studyontheeffectofpartnershipqualityonbusinessprocessoutsourcingforbanksandfinancialinstitutionsinmalaysia |