Effect Of Internal Measures Of Service Quality On Business Performance
Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today’s economy...
| 第一著者: | HJ. DIN, SAARI |
|---|---|
| フォーマット: | 学位論文 |
| 言語: | 英語 |
| 出版事項: |
2005
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| 主題: | |
| オンライン･アクセス: | http://eprints.usm.my/25563/ |
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