Effect Of Internal Measures Of Service Quality On Business Performance

Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today’s economy...

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Détails bibliographiques
Auteur principal: HJ. DIN, SAARI
Format: Thèse
Langue:anglais
Publié: 2005
Sujets:
Accès en ligne:http://eprints.usm.my/25563/

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