Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread,...
| 第一著者: | |
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| フォーマット: | 学位論文 |
| 言語: | 英語 |
| 出版事項: |
2006
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| 主題: | |
| オンライン･アクセス: | http://eprints.usm.my/25575/ |
| _version_ | 1846215117338836992 |
|---|---|
| author | Sylvia Tan, Hooi Sien |
| author_facet | Sylvia Tan, Hooi Sien |
| author_sort | Sylvia Tan, Hooi Sien |
| description | Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus.
Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel industry. |
| first_indexed | 2025-10-17T07:58:59Z |
| format | Thesis |
| id | usm-25575 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2025-10-17T07:58:59Z |
| publishDate | 2006 |
| record_format | eprints |
| spelling | usm-255752017-04-17T05:09:05Z http://eprints.usm.my/25575/ Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory Sylvia Tan, Hooi Sien HF5001-6182 Business Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel industry. 2006-06-30 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25575/1/Service_Sabotage_in_Hotel_Industry.pdf Sylvia Tan, Hooi Sien (2006) Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory. PhD thesis, USM. |
| spellingShingle | HF5001-6182 Business Sylvia Tan, Hooi Sien Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title | Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_full | Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_fullStr | Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_full_unstemmed | Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_short | Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_sort | service sabotage in hotel industry empirical study using social bonding theory |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/25575/ |
| work_keys_str_mv | AT sylviatanhooisien servicesabotageinhotelindustryempiricalstudyusingsocialbondingtheory |