Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
This research was conducted to find and get a better understanding of service quality level and to examine the relationship between service quality, customer satisfaction and customer loyalty with the services offered by the audit firms. SERVQUAL model will be used to measure the public listed compa...
| मुख्य लेखक: | MOHD ISA, SALMI |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
2005
|
| विषय: | |
| ऑनलाइन पहुंच: | http://eprints.usm.my/25598/ |
| Abstract | Abstract here |
समान संसाधन
Service Quality And Its Relationship With Customer
Satisfaction Towards Customer Loyalty: Perceptions Of
Public Listed Companies
द्वारा: Mohd Isa, Salmi
प्रकाशित: (2005)
द्वारा: Mohd Isa, Salmi
प्रकाशित: (2005)
The Impact of Relationship Marketing and its Influence on Customer Loyalty
द्वारा: Siti Aminah, Mohamad
प्रकाशित: (2011)
द्वारा: Siti Aminah, Mohamad
प्रकाशित: (2011)
Customer Loyalty And Cineplex Patronage: The Influence Of Corporate Image, Perceived Quality, Perceived Value And Customer Satisfaction
द्वारा: Nordin, Norlisham
प्रकाशित: (2008)
द्वारा: Nordin, Norlisham
प्रकाशित: (2008)
A Survey On The Customer Satisfaction Towards Customer Service In Penang's Cafeteria
द्वारा: Suo, Qiang
प्रकाशित: (2008)
द्वारा: Suo, Qiang
प्रकाशित: (2008)
Service Quality and Customer Satisfaction in the Hotel Industry
द्वारा: Nur Asyura, Muhamad
प्रकाशित: (2010)
द्वारा: Nur Asyura, Muhamad
प्रकाशित: (2010)
Service Quality and Customer Satisfaction in Islamic Banking
द्वारा: Nur Syuhanida, Samsuddin
प्रकाशित: (2011)
द्वारा: Nur Syuhanida, Samsuddin
प्रकाशित: (2011)
The Impact Of Service Quality And Corporate Image On Customer Loyalty - A Study On Perodua Service Centre
द्वारा: MOHD NASIR, ASMA AZURA
प्रकाशित: (2004)
द्वारा: MOHD NASIR, ASMA AZURA
प्रकाशित: (2004)
Customers' Satisfaction Towards the Quality of Internet Access Services by Internet Service Providers in the Klang Valley
द्वारा: Intan Shuhada, Mohd Alwi
प्रकाशित: (2012)
द्वारा: Intan Shuhada, Mohd Alwi
प्रकाशित: (2012)
Level Of Service Quality Of Sme Laboratory Services On
Customer Satisfaction
द्वारा: Chong , Fong Yin
प्रकाशित: (2015)
द्वारा: Chong , Fong Yin
प्रकाशित: (2015)
Level Of Service Quality Of Sme Laboratory Services On
Customer Satisfaction
द्वारा: Chong , Fong Yin
प्रकाशित: (2015)
द्वारा: Chong , Fong Yin
प्रकाशित: (2015)
Customers Satisfaction Toward Service Quality in RFC Restaurant: A Case Study in Kedah
द्वारा: Siti Aminah, Sayuti
प्रकाशित: (2011)
द्वारा: Siti Aminah, Sayuti
प्रकाशित: (2011)
Strategic Roles of Customer Satisfaction Toward the Service Quality at Telekom Malaysia Berhad in Kedah
द्वारा: Shuib, Rusmuna
प्रकाशित: (2011)
द्वारा: Shuib, Rusmuna
प्रकाशित: (2011)
An Impact Of Service Quality Towards Customer Satisfaction In Pos Malaysia: The Mediating Role Of Self-Service Technologies
द्वारा: Tan, Siew Fang
प्रकाशित: (2014)
द्वारा: Tan, Siew Fang
प्रकाशित: (2014)
The Relationship Between Service Quality, Product Quality, Price Fairness and Customer Satisfaction of Retail Stores in Hatyai, Thailand
द्वारा: Petkao, Waramon
प्रकाशित: (2010)
द्वारा: Petkao, Waramon
प्रकाशित: (2010)
An Empirical Study on Relationship Marketing and its Effect on Customer Satisfaction
द्वारा: Nur Haryani, Md Arshad
प्रकाशित: (2011)
द्वारा: Nur Haryani, Md Arshad
प्रकाशित: (2011)
Internal Marketing And Customer Loyalty: Mediating Effect Of Relationship Marketing
द्वारा: Sim, Hock Seng
प्रकाशित: (2006)
द्वारा: Sim, Hock Seng
प्रकाशित: (2006)
Internal Marketing And Customer Loyalty: Mediating Effect Of Relationship Marketing
द्वारा: Sim, Hock Seng
प्रकाशित: (2006)
द्वारा: Sim, Hock Seng
प्रकाशित: (2006)
Relationship Of Customer Loyalty And Satisfaction Perception Study On The Mobile Industry In Oman–A Case Of Oman Mobile
द्वारा: Jameel Al Darey, Dhahi Saleh
प्रकाशित: (2009)
द्वारा: Jameel Al Darey, Dhahi Saleh
प्रकाशित: (2009)
Customer Loyalty And Petrol Station’ S Convenience
Store Patronage In Penang: The Influence Of Store Image,
Corporate Image And Customer Satisfaction.
द्वारा: Abdul Wahid, Ahmad Zulhaimi
प्रकाशित: (2009)
द्वारा: Abdul Wahid, Ahmad Zulhaimi
प्रकाशित: (2009)
Study on the relationship between service quality and customer satisfaction among Sport Center users in University Utara Malaysia
द्वारा: Nur Fatihah, Husin
प्रकाशित: (2018)
द्वारा: Nur Fatihah, Husin
प्रकाशित: (2018)
Factors Affect The Customer Loyalty Towards Business
Event: Book Fair Industry
द्वारा: Loo , Chun Hou
प्रकाशित: (2015)
द्वारा: Loo , Chun Hou
प्रकाशित: (2015)
Customer Loyalty, Satisfaction And Marketing Mix: Empirical Evidence From Infant Formula Industry
द्वारा: Khay Hooi, Khoo
प्रकाशित: (2012)
द्वारा: Khay Hooi, Khoo
प्रकाशित: (2012)
A Study of Factors Influencing Customer Loyalty on Keretapi Tanah Melayu Intercity Services
द्वारा: Irfah Nazuha, Ayob
प्रकाशित: (2009)
द्वारा: Irfah Nazuha, Ayob
प्रकाशित: (2009)
The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
द्वारा: Waemusor, Ahlam
प्रकाशित: (2010)
द्वारा: Waemusor, Ahlam
प्रकाशित: (2010)
Factors Affecting Customer Satisfaction of Mobile Services in Yemen
द्वारा: Mabkhot, Hashed Ahmed Nasser
प्रकाशित: (2010)
द्वारा: Mabkhot, Hashed Ahmed Nasser
प्रकाशित: (2010)
Level Of Service Quality Of Sme Laboratory Services
On Customer Expectation
द्वारा: Yeow , Liang Ming
प्रकाशित: (2015)
द्वारा: Yeow , Liang Ming
प्रकाशित: (2015)
Relationship Between Online Service Quality Dimensions and Customers' Satisfaction: A Study of Electronic Ticketing (e-Ticketing) System in Airasia Berhad
द्वारा: Mohd Azmi, Che Ahmad
प्रकाशित: (2011)
द्वारा: Mohd Azmi, Che Ahmad
प्रकाशित: (2011)
The Roles of Advertising and Product Quality on Online Customers' Satisfaction
द्वारा: Sukma, Pea
प्रकाशित: (2011)
द्वारा: Sukma, Pea
प्रकाशित: (2011)
The relationship between service quality, customer satisfaction, religiosity and switching intention: a study of muslimah salon and spa in Sumatera Barat, Indonesia
द्वारा: Henmaidi, Amalia Chairani
प्रकाशित: (2021)
द्वारा: Henmaidi, Amalia Chairani
प्रकाशित: (2021)
The Relationship Between Customer Relationship Management (CRM) and Employee Skills to Customer Satisfaction: Case Study at Micro Finance Department, BSN
द्वारा: Mohd Nor Hazwan, Yusuf
प्रकाशित: (2011)
द्वारा: Mohd Nor Hazwan, Yusuf
प्रकाशित: (2011)
Customer’s Loyalty Of Indonesia
Cellular Operators: Roles Of User
Experience, Satisfaction, Switching
Barriers, And Corporate Image
द्वारा: Rachmawati, Indira
प्रकाशित: (2019)
द्वारा: Rachmawati, Indira
प्रकाशित: (2019)
Service Quality And Customer Satisfaction Of Mobile Phone Provider Among Postgraduate Students Of University Utara Malaysia
द्वारा: Joma, Slah Eddeen Mummar M.
प्रकाशित: (2008)
द्वारा: Joma, Slah Eddeen Mummar M.
प्रकाशित: (2008)
Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
द्वारा: Abd. Aziz, Sumaiyah
प्रकाशित: (2004)
द्वारा: Abd. Aziz, Sumaiyah
प्रकाशित: (2004)
Customer Satisfaction In An Ems Company
द्वारा: K. Suppiah, Thiruchelvam
प्रकाशित: (2015)
द्वारा: K. Suppiah, Thiruchelvam
प्रकाशित: (2015)
The influence of service marketing mix on customer loyalty towards telecommunication service provider in Malaysia
द्वारा: Nor Mazlan, Nor Amni Najwa
प्रकाशित: (2021)
द्वारा: Nor Mazlan, Nor Amni Najwa
प्रकाशित: (2021)
Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
द्वारा: Mohammed Aljunaid, Najib
प्रकाशित: (2006)
द्वारा: Mohammed Aljunaid, Najib
प्रकाशित: (2006)
Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
द्वारा: Mohammed Aljunaid, Najib
प्रकाशित: (2006)
द्वारा: Mohammed Aljunaid, Najib
प्रकाशित: (2006)
Study on Service Quality and Customer Satisfaction on the Mobile Phone Provider : A Case of Postgraduate Students in Al-Fateh University of Libya
द्वारा: Khbresh, Ibrahim Albaroni Salem
प्रकाशित: (2012)
द्वारा: Khbresh, Ibrahim Albaroni Salem
प्रकाशित: (2012)
Cation Service Experience: From The Aspects Of Students’
Satisfaction And Loyalty.
द्वारा: Liew, Kok Keong
प्रकाशित: (2006)
द्वारा: Liew, Kok Keong
प्रकाशित: (2006)
Education Service Experience: From The Aspects Of Students’
Satisfaction And Loyalty.
द्वारा: Liew, Kok Keong
प्रकाशित: (2006)
द्वारा: Liew, Kok Keong
प्रकाशित: (2006)
समान संसाधन
-
Service Quality And Its Relationship With Customer
Satisfaction Towards Customer Loyalty: Perceptions Of
Public Listed Companies
द्वारा: Mohd Isa, Salmi
प्रकाशित: (2005) -
The Impact of Relationship Marketing and its Influence on Customer Loyalty
द्वारा: Siti Aminah, Mohamad
प्रकाशित: (2011) -
Customer Loyalty And Cineplex Patronage: The Influence Of Corporate Image, Perceived Quality, Perceived Value And Customer Satisfaction
द्वारा: Nordin, Norlisham
प्रकाशित: (2008) -
A Survey On The Customer Satisfaction Towards Customer Service In Penang's Cafeteria
द्वारा: Suo, Qiang
प्रकाशित: (2008) -
Service Quality and Customer Satisfaction in the Hotel Industry
द्वारा: Nur Asyura, Muhamad
प्रकाशित: (2010)