Critical Success Factors Of Customer Relationship Management At Private Hospitals In Malaysia

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Tujuan penyelidikan ini adalah untuk mengkaji faktor yang penting mendorong kepada kejayaan dalam perlaksanaan Perhubungan Pengurusan Pelanggan di hospital Malaysia. The purpose of this study is to explore the critical success factors of Customer Relationship Manag...

書目詳細資料
主要作者:	Abdullah, Kamarul Zaman
格式:	Thesis
語言:	英语
出版:	2005
主題:	HF5001-6182 Business
在線閱讀:	http://eprints.usm.my/25620/

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