Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies

Kajian ini dijalankan bertujuan untuk menilai kualiti perkhidmatan yang ditawarkan oleh firma audit dan mengkaji hubungan di antara kualiti perkhidmatan, kepuasan dan kesetiaan pelanggan terhadap perkhidmatan yang ditawarkan oleh firma audit. This research was conducted to...

書目詳細資料
主要作者:	Mohd Isa, Salmi
格式:	Thesis
語言:	英语
出版:	2005
主題:	HF5001-6182 Business
在線閱讀:	http://eprints.usm.my/25635/
Abstract	Abstract here

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