Factors Influencing Third Party Logistics Performance Based On Manufacturer’s Perspective - The Role Of Trust As A Mediator

This research examines the influence of specific investments, opportunistic behavior, prior satisfaction, third-party logistics (3PL) reputation, reciprocity and communication on outcomes of 3PL performance, and the extent to which trust affects these relationships.

Bibliographic Details
Main Author: NADARAJAH, GUNALAN
Format: Thesis
Language:English
Published: 2004
Subjects:
Online Access:http://eprints.usm.my/25781/
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Description
Summary:This research examines the influence of specific investments, opportunistic behavior, prior satisfaction, third-party logistics (3PL) reputation, reciprocity and communication on outcomes of 3PL performance, and the extent to which trust affects these relationships.