Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
Kajian ini dijalankan bagi mengkaji faktor-faktor yang menyumbang kepada kesetiaan pelanggan terhadap kualiti perkhidmatan elektronik. The purpose of the study is to investigate the factors contribute to customer loyalty in electronic services quality.
| المؤلف الرئيسي: | Mohammed Aljunaid, Najib |
|---|---|
| التنسيق: | أطروحة |
| اللغة: | الإنجليزية |
| منشور في: |
2006
|
| الموضوعات: | |
| الوصول للمادة أونلاين: | http://eprints.usm.my/25951/ |
مواد مشابهة
Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
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منشور في: (2006)
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مواد مشابهة
-
Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
حسب: Mohammed Aljunaid, Najib
منشور في: (2006) -
Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On
Online Banking In Penang
حسب: Aljunaid, Najib Mohammed
منشور في: (2006) -
Internet Banking Service Quality And E-Loyalty In Penang, Malaysia
حسب: Teng, Yoke Leng
منشور في: (2008) -
A Model Of Trust In Internet Banking – The Case Of Penang
حسب: Wong, Kim Seong
منشور في: (2005) -
Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
حسب: MOHD ISA, SALMI
منشور في: (2005)