Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory

Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, es...

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Bibliographic Details
Main Author: Tan, Sylvia Hooi Sien
Format: Thesis
Language:English
Published: 2006
Subjects:
Online Access:http://eprints.usm.my/25971/
Abstract Abstract here
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author Tan, Sylvia Hooi Sien
author_facet Tan, Sylvia Hooi Sien
author_sort Tan, Sylvia Hooi Sien
description Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel industry.
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spelling usm-259712017-04-17T05:09:09Z http://eprints.usm.my/25971/ Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory Tan, Sylvia Hooi Sien HF5001-6182 Business Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel industry. 2006-06 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25971/1/Service_Sabotage_in_Hotel_Industry.pdf Tan, Sylvia Hooi Sien (2006) Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory. PhD thesis, USM.
spellingShingle HF5001-6182 Business
Tan, Sylvia Hooi Sien
Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
thesis_level PhD
title Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
title_full Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
title_fullStr Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
title_full_unstemmed Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
title_short Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
title_sort service sabotage in hotel industry empirical study using social bonding theory
topic HF5001-6182 Business
url http://eprints.usm.my/25971/
work_keys_str_mv AT tansylviahooisien servicesabotageinhotelindustryempiricalstudyusingsocialbondingtheory