Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory

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Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, es...

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Détails bibliographiques
Auteur principal:	Tan, Sylvia Hooi Sien
Format:	Thèse
Langue:	anglais
Publié:	2006
Sujets:	HF5001-6182 Business
Accès en ligne:	http://eprints.usm.my/25971/

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