Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond

Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market.

Bibliographic Details
Main Author:	Shamsudin, Riza Munira
Format:	Thesis
Language:	English
Published:	2012
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/26698/
Abstract	Abstract here

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