Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel i...
| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2006
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| Online Access: | http://eprints.usm.my/29476/ |
| Abstract | Abstract here |
| _version_ | 1854966946260320256 |
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| author | Tan, Sylvia Hooi Sien |
| author_facet | Tan, Sylvia Hooi Sien |
| author_sort | Tan, Sylvia Hooi Sien |
| description | Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus.
Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel industry. |
| first_indexed | 2025-10-17T08:03:05Z |
| format | Thesis |
| id | usm-29476 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2025-10-17T08:03:05Z |
| publishDate | 2006 |
| record_format | eprints |
| record_pdf | Abstract |
| spelling | usm-294762017-04-17T06:24:07Z http://eprints.usm.my/29476/ Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory Tan, Sylvia Hooi Sien HF Commerce Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel industry. 2006-06 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/29476/1/Service_Sabotage_in_Hotel_Industry.pdf Tan, Sylvia Hooi Sien (2006) Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory. Masters thesis, USM. |
| spellingShingle | HF Commerce Tan, Sylvia Hooi Sien Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title | Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_full | Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_fullStr | Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_full_unstemmed | Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_short | Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_sort | service sabotage in hotel industry empirical study using social bonding theory |
| topic | HF Commerce |
| url | http://eprints.usm.my/29476/ |
| work_keys_str_mv | AT tansylviahooisien servicesabotageinhotelindustryempiricalstudyusingsocialbondingtheory |