Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory

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Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel i...

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Bibliographic Details
Main Author:	Tan, Sylvia Hooi Sien
Format:	Thesis
Language:	English
Published:	2006
Subjects:	HF Commerce
Online Access:	http://eprints.usm.my/29476/
Abstract	Abstract here

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