Factor determining the relationhip banking decision in SME Industry In Malaysia
Tujuan kajian ini adalah untuk mengenalpasti pengaruh nilai tanggapan, kualiti perkhidmatan tanggapan, amanah, imej dan keghairahan terhadap perhubungan komitmen dalam pertalian perbankan dalam industri Perusahaan Industri Kecil dan Sederhana di Malaysia. The purpose of this study was to identi...
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| Format: | Thèse |
| Langue: | anglais |
| Publié: |
2011
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| Accès en ligne: | http://eprints.usm.my/29499/ |
| _version_ | 1846215377482153984 |
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| author | Loh , Chai Har |
| author_facet | Loh , Chai Har |
| author_sort | Loh , Chai Har |
| description | Tujuan kajian ini adalah untuk mengenalpasti pengaruh nilai tanggapan, kualiti perkhidmatan
tanggapan, amanah, imej dan keghairahan terhadap perhubungan komitmen dalam pertalian
perbankan dalam industri Perusahaan Industri Kecil dan Sederhana di Malaysia.
The purpose of this study was to identify the influence of perceived value, perceived service
quality, trust, image and delight on relationship commitment toward banking relationship of
SMEs industry in Malaysia. |
| first_indexed | 2025-10-17T08:03:07Z |
| format | Thesis |
| id | usm-29499 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2025-10-17T08:03:07Z |
| publishDate | 2011 |
| record_format | eprints |
| spelling | usm-294992019-04-12T05:26:28Z http://eprints.usm.my/29499/ Factor determining the relationhip banking decision in SME Industry In Malaysia Loh , Chai Har HF5001-6182 Business Tujuan kajian ini adalah untuk mengenalpasti pengaruh nilai tanggapan, kualiti perkhidmatan tanggapan, amanah, imej dan keghairahan terhadap perhubungan komitmen dalam pertalian perbankan dalam industri Perusahaan Industri Kecil dan Sederhana di Malaysia. The purpose of this study was to identify the influence of perceived value, perceived service quality, trust, image and delight on relationship commitment toward banking relationship of SMEs industry in Malaysia. 2011-11 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/29499/1/Factor_determining_the_relationhip_banking_decision.pdf Loh , Chai Har (2011) Factor determining the relationhip banking decision in SME Industry In Malaysia. Masters thesis, USM. |
| spellingShingle | HF5001-6182 Business Loh , Chai Har Factor determining the relationhip banking decision in SME Industry In Malaysia |
| title | Factor determining the relationhip banking decision in SME Industry In Malaysia |
| title_full | Factor determining the relationhip banking decision in SME Industry In Malaysia |
| title_fullStr | Factor determining the relationhip banking decision in SME Industry In Malaysia |
| title_full_unstemmed | Factor determining the relationhip banking decision in SME Industry In Malaysia |
| title_short | Factor determining the relationhip banking decision in SME Industry In Malaysia |
| title_sort | factor determining the relationhip banking decision in sme industry in malaysia |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/29499/ |
| work_keys_str_mv | AT lohchaihar factordeterminingtherelationhipbankingdecisioninsmeindustryinmalaysia |