The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island
The purpose of this study is to investigate the relationship between emotional labor and different level of workplace aggression of front-line staff of hotel industries in Penang Island.
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| 格式: | Thesis |
| 语言: | 英语 |
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2011
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| 在线阅读: | http://eprints.usm.my/29770/ |