Education service experience : from the aspects of students' satisfaction and loyalty

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Penyelidikan ini mengkaji tentang pcrhubungan di antara kepuasan par:1 penuntut dan rasa taat setia mereka terhadap khidmat yang diberikan di dalam hidang pendidikan (tinggi). Secara khususnya kajian ini meneliti tentang aspek kognitif dan afektif penuntut dalam rasa puas hati mereka, di samping...

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Bibliographic Details
Main Author:	Liew , Kok Keong
Format:	Thesis
Language:	English
Published:	2006
Subjects:	HD28-70 Management. Industrial Management
Online Access:	http://eprints.usm.my/29895/
Abstract	Abstract here

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