Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction

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Perkhidmatan makmal adalah bidang perkhidmatan yang profesional di mana ia melibatkan pengetahuan sains yang luas dan melibati alat uji yang canggih untuk memenuhi kepuasan pelanggan. Ia memainkan peranan sebagai penapis untuk memastikan hanya produk yang berkualiti sahaja dipasarkan atau diekspo...

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Bibliographic Details
Main Author:	Chong , Fong Yin
Format:	Thesis
Language:	English
Published:	2015
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/30365/
Abstract	Abstract here

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