A Model Linking Store Attributes, Service Quality, Customer Experience And Business Performance: A Study Among Community Pharmacies

Tujuan kajian ini adalah untuk: (a) memeriksa kesan langsung kualiti perkhidmatan dan pengalaman pelanggan; (b) memahami kesan langsung sifat stor dan pengalaman pelanggan; (c) mengkaji kesan langsung kualiti perkhidmatan dan prestasi perniagaan; (d) menyiasat kesan langsung sifat stor dan presta...

書目詳細資料
主要作者:	Suz Jack, Chan
格式:	Thesis
語言:	英语
出版:	2015
主題:	HF5001-6182 Business
在線閱讀:	http://eprints.usm.my/30932/
Abstract	Abstract here

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