Development of self-assessment tools to evaluate quality activities and system

Kajian ini bertujuan untuk membina suatu- instrumen penilaian kendiri bagi mengukur prestasi kualiti sesebuah organisasi. Pengukuran prestasi yang diiktiraf seperti Malcolm Baldrige National Quality Award (MBNQA) dan ,Deming Prize digunakan sebagai asas atau rangka utama dalam pembinaan instrumen...

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Détails bibliographiques
Auteur principal:	Koay, Leeng Sze
Format:	Thèse
Langue:	anglais
Publié:	2003
Sujets:	TJ1-1570 Mechanical engineering and machinery
Accès en ligne:	http://eprints.usm.my/35535/
Abstract	Abstract here

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