| Summary: | This study investigates factors that may influence supplier performance,
particularly the factors of trust, communication and cooperation, in Supply
Chain Management. Survey using questionnaires obtained a return of 67 out of
150 ( 45% ). Analysis of the result shows that the level of trust and cooperation
do have a positive impact on supplier performance. The higher the level of both
factors, the more supplier performance will improve. Bargaining power between
buyer and supplier was hypothesized as a moderator, however it acts as an independent predictor on the overall performance. It only moderates the
relationship between trust, communication and cooperation and quality.
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