Development of machine learning sentiment analyzer and quality classifier (MLSAQC) and its application in analysing hospital patient satisfaction from Facebook reviews in Malaysia

Background: Patient online reviews (POR) on social media platforms have been proposed as novel strategies for assessing patient satisfaction and monitoring healthcare quality. Social media data, on the other hand, is unstructured and huge in volume. Furthermore, no empirical study has been undertake...

Full description

Bibliographic Details
Main Author:	A Rahim, Afiq Izzudin
Format:	Thesis
Language:	English
Published:	2022
Subjects:	R Medicine
Online Access:	http://eprints.usm.my/53447/
Abstract	Abstract here

Similar Items

Sentiment analysis on book reviews using machine learning approach
by: Mohd Salleh, Nur Azimah
Published: (2026)

Features and classifiers for sentiment analysis of Arabic tweets
by: Marwa Abdo Ali Alhazmi
Published: (2025)

The development of semantic sentiment analyser utilising sentiment composition for financial news
by: Tan, Li Im
Published: (2016)

Factors associated with health information engagement among netizens through facebook page of Ministry of Health Malaysia
by: Rahim, Afiq Izzudin A
Published: (2018)

Sentiment analysis on skincare product reviews in amazon platform
by: Rosli, Nabila Husna
Published: (2026)

Stock market classification model using sentiment analysis based on hybrid naive bayes classifiers
by: A. Jabbar Alkubaisi, Ghaith Abdulsattar
Published: (2019)

Hybrid model for sentiment analysis of multi-faceted Arabic reviews
by: Ali Hamdi Fergani Ali
Published: (2025)

An enhanced relative proportional difference model to analyze sentiment intensity of Malaysian telecommunication opinions
by: Ismail, Ronizam
Published: (2025)

A study of feature exraction techniques for classifying topics and sentiments from news posts
by: Al-Dyani, Wafa Zubair Abdullah
Published: (2014)

Similarity-Based Weights For Cross-Domain Sentiment Classification Of Product Reviews
by: Gupta, Aditi
Published: (2023)

Fuzzy semantic classifier for determining strength levels of customer product reviews
by: Nadali, Samaneh
Published: (2012)

Integrating finance dictionary in lexicon-based approach with machine learning algorithm to analyse the impact of OPEC news sentiment on financial market / Wu Ling
by: Wu, Ling
Published: (2020)

Sentiment analysis on movie reviews by recurrent neural networks and long short-term memory
by: Mohamad Shahnizam Abd. Saini
Published: (2025)

A scheme of pairwise feature combinations to improve sentiment classification using book review dataset
by: Haisal Dauda Abubakar
Published: (2025)

Machine learning and lexicon-based approach for Arabic sentiment analysis
by: Tareq Abdo Abdullah Al-Moslmi (P63385)
Published: (2023)

Bitcoin price forecasting using sentiment analysis and machine learning
by: Hoong, Ho Zhi
Published: (2026)

Oil palm maturity classifier using spectrometer and machine learning
by: Goh, Jia Quan
Published: (2021)

A two-level ensemble classification-based approach for subjectivity and sentiment analysis of Arabic customers reviews
by: Adel Qasem Abdo Al-Shabi (P56111)
Published: (2023)

HYB-ABSAFAKE: a hybrid approach integrating implicit aspect-based sentiment analysis with imbalanced dataset handling for enhancing fake review detection
by: Abdul Rahim, Leena Ardini
Published: (2025)

Malay sentiment classification based on machine learning and lexicon based approach
by: Ahmed Ali Mohammed Al-Saffar (P72233)
Published: (2023)

Unionization method for changing opinion in sentiment classification using machine learning
by: Abbas Jalilvand
Published: (2025)

Android Botnet Malware Analysis using Supervised Machine Learning Classifiers
by: Umar, Abdulrahman
Published: (2026)

Review of patient safety incidents and their associated factors in a Malaysia teaching hospital from 2018 to 2022
by: Hasan, Suhana
Published: (2023)

Sentiment-based support vector machine optimized by metaheuristic algorithms for cryptocurrency forecasting
by: Nor Azizah Hitam
Published: (2024)

Factors affecting Electronic Word-Of-Mouth (EWOM) adoption of restaurant reviews in Facebook / Zubaidah Mohd Ali Tan
by: Mohd Ali Tan, Zubaidah
Published: (2013)

Five-year survival and prognostic factors of osteosarcoma patients in hospital University Sains Malaysia: An eleven year review
by: Wahidah, Tumijan
Published: (2008)

Differential gene expression Analyses in HBE/BETA thalassaemia patients and their relationship to disease severity
by: Alsaleh, Heba A. A.
Published: (2022)

Analyzing Wireless Network Signal Performance Of Melaka Putra Specialist Hospital Case Study
by: Abod, Aminah
Published: (2017)

Sentiment analysis for perodua from reddit comments using support vector machine and naive bayes
by: Ravichandran, Rheshwan Raj
Published: (2026)

Wood defect identification using convolutional neural network features with support vector machine classifier
by: Ali, Martina
Published: (2025)

False report identification algorithm using support vector machine text classifier for citiact application
by: Sharmiladevi Sonah Kakian @ Rajoo
Published: (2025)

2022_Product Ranking Using Enhanced Sentiment Analysis Method With Neutrosophic Set And Multi Attribute Decision Making Based On Product Online Reviews
by: Awajan Ibrahim Yahya Ibrahim
Published: (2022)

A comparative cross-sectional study on comparison of hyperkalemia measurement between blood gas analyzer in Emergency Department and main laboratory biochemistry analyzer in Hospital Universiti Sains Malaysia
by: Ismail, Mohd Helmie
Published: (2020)

Gestational trophoblastic disease in hospital USM : a retrospective review
by: Narayanan, Dharmaraja
Published: (2016)

Emotion recognition model based on Indonesian sentiment text using machine learning and neuro-physiological approach
by: Hulliyah, Khodijah
Published: (2024)

Deciphering the Genes of Lipid Metabolism in Sarscov-2-Infected Adipocytes: A Systematic Review, Integrated Bioinformatics and Expression Analyses
by: Wan Amirul Syazwan bin Wan Ahmad Munawar
Published: (2024)

Review of CHESS score in SAH patients in local Malaysian population
by: Sze-Voon, Yee
Published: (2018)

A retrospective review of operative vaginal delivery among indian patients in Hospital Tuanku Ja'afar Seremban: maternal and fetal outcomes
by: Ghani, Nur Fadhilah Ab
Published: (2023)

Twitter sentiment analysis
by: Argumbayeva Baktygul
Published: (2025)

A hybrid lexicon-based and machine learning approach for Arabic product review
by: Ahmed Abdulkareem Shayah (P65625)
Published: (2023)