Modelling E-Hailing Service Consumption: The Moderating Effect Of Situational Factors

This study attempted to understand the relationship between users’ perceived value of and satisfaction in e-hailing services. It also identified whether users’ satisfaction led towards their continuance usage intention, advocacy intention and reduced switching intention of e-hailing services. Bes...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Emily Yapp, Hon Tshin
التنسيق: أطروحة
اللغة:الإنجليزية
منشور في: 2020
الموضوعات:
الوصول للمادة أونلاين:http://eprints.usm.my/54232/
Abstract Abstract here