Antecedents And Outcome Of UAE Citizen Satisfaction Of Egovernment Services

This study investigates the trends in citizen satisfaction with e-government services as observed through service usefulness, service ease of use, information awareness, and service quality. Furthermore, this study investigates the impact of citizen satisfaction towards e-government services on Ego...

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Bibliographic Details
Main Author: Almandoos, Alblooshi Tareq Abbas Ali
Format: Thesis
Language:English
Published: 2022
Subjects:
Online Access:http://eprints.usm.my/59670/
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Summary:This study investigates the trends in citizen satisfaction with e-government services as observed through service usefulness, service ease of use, information awareness, and service quality. Furthermore, this study investigates the impact of citizen satisfaction towards e-government services on Egovernment service continuance intention.