Expectation And Perception Of Homeowners On Service Quality Of Green Home Property Developers
In this research, service quality analysis was conducted on homeowners who lived in green homes which was built by a green home property developer in Penang. In order to evaluate the service quality, a methodology that was developed by Parasuraman, Zeithaml & Berry in 1985 was adopted which is...
| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2023
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| Subjects: | |
| Online Access: | http://eprints.usm.my/60529/ |
| Abstract | Abstract here |
| _version_ | 1855630401180008448 |
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| author | Jayasingham, J. Pathma Priya |
| author_facet | Jayasingham, J. Pathma Priya |
| author_sort | Jayasingham, J. Pathma Priya |
| description | In this research, service quality analysis was conducted
on homeowners who lived in green homes which was built by a green home property developer in Penang. In order to evaluate the service quality, a methodology that was developed by Parasuraman, Zeithaml & Berry in 1985 was adopted which is known as Servqual. |
| first_indexed | 2025-10-17T08:49:11Z |
| format | Thesis |
| id | usm-60529 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2025-10-17T08:49:11Z |
| publishDate | 2023 |
| record_format | EPrints |
| record_pdf | Restricted |
| spelling | usm-605292024-05-03T08:42:06Z http://eprints.usm.my/60529/ Expectation And Perception Of Homeowners On Service Quality Of Green Home Property Developers Jayasingham, J. Pathma Priya TH1-9745 Building construction In this research, service quality analysis was conducted on homeowners who lived in green homes which was built by a green home property developer in Penang. In order to evaluate the service quality, a methodology that was developed by Parasuraman, Zeithaml & Berry in 1985 was adopted which is known as Servqual. 2023-06 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/60529/1/Pages%20from%20J.PATHMA%20PRIYA%20AP%20JAYASINGHAM%20-%20TESIS.pdf Jayasingham, J. Pathma Priya (2023) Expectation And Perception Of Homeowners On Service Quality Of Green Home Property Developers. PhD thesis, Universiti Sains Malaysia. |
| spellingShingle | TH1-9745 Building construction Jayasingham, J. Pathma Priya Expectation And Perception Of Homeowners On Service Quality Of Green Home Property Developers |
| thesis_level | PhD |
| title | Expectation And Perception Of Homeowners On Service
Quality Of Green Home Property Developers |
| title_full | Expectation And Perception Of Homeowners On Service
Quality Of Green Home Property Developers |
| title_fullStr | Expectation And Perception Of Homeowners On Service
Quality Of Green Home Property Developers |
| title_full_unstemmed | Expectation And Perception Of Homeowners On Service
Quality Of Green Home Property Developers |
| title_short | Expectation And Perception Of Homeowners On Service
Quality Of Green Home Property Developers |
| title_sort | expectation and perception of homeowners on service quality of green home property developers |
| topic | TH1-9745 Building construction |
| url | http://eprints.usm.my/60529/ |
| work_keys_str_mv | AT jayasinghamjpathmapriya expectationandperceptionofhomeownersonservicequalityofgreenhomepropertydevelopers |