| Summary: | This study was designed to investigate the effectiveness of the emotionally
sound web-based instruction on performance, satisfaction, engagement and retention
in learning English grammar among students with different levels of emotional
intelligence. The sample consisted of 183 Form Two students from a secondary
school in the Northern region of the Peninsular Malaysia. The data were collected
with the Trait Emotional Intelligence Questionnaire - Short Form (TEIQue-SF),
End-User Computing Satisfaction (EUSC), Post-Test 1, Retention Questionnaire
(Post-Test 2) and E-Learning Engagement Instrument (ELEI). The research design
for this study is Quasi-experimental with pre-test and post-test design.
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