The Influence Of Human Practices, Digital Intensity And Innovation On Service Recovery Performance In Malaysian Hotels
Service Recovery Performance forms an essential basis for obtaining long term success for hotel firms. Nonetheless, empirical research on this potential service recovery performance has received limited attention in hotel research. Drawing from Resource Base View (RBV) theory and Business Model Inno...
| المؤلف الرئيسي: | Rosli, Nuraina Nadiah |
|---|---|
| التنسيق: | أطروحة |
| اللغة: | الإنجليزية |
| منشور في: |
2024
|
| الموضوعات: | |
| الوصول للمادة أونلاين: | http://eprints.usm.my/62988/ |
| Abstract | Abstract here |
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مواد مشابهة
-
The Consequences Of Service Operations Practice And Service
Responsiveness On Hotel Performance: Examining Hotels In
Malaysia.
حسب: Razalli, Mohd Rizal
منشور في: (2008) -
The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia.
حسب: Razalli, Mohd Rizal
منشور في: (2008) -
The relationships among innovation strategy, atmosphere, culture, innovativeness and organizational performance in hotel industry of Thailand
حسب: Phankhong, Thienchai
منشور في: (2022) -
Turnover Intentions Of Hotel Employees: The Role
Of Human Resource Management Practices, Trust In Organization, And Affective Commitment
حسب: Hemdi, Mohamad Abdullah
منشور في: (2006) -
The influence of digital leadership competencies on employee innovative work behavior in an electrical and electronic manufacturing company
حسب: Tan, Tsze Wen
منشور في: (2021)
