Employee retention in call centre industry

Employee retention is a challenge in many organizations. Demographical and economic change have created a more confident and demanding employee, which makes it necessary for organizations to be competitive and work harder at meeting employees needs in order to retain their loyalty. The purpose of th...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Sa'ad, Shukriwani
التنسيق:	أطروحة
اللغة:	الإنجليزية الإنجليزية
منشور في:	2012
الموضوعات:	HF Commerce
الوصول للمادة أونلاين:	http://eprints.utem.edu.my/id/eprint/15036/ https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=84879&query_desc=kw%2Cwrdl%3A%200000106700
Abstract	Abstract here

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