Quality environment 5S enhance service performance: a case study in Malacca State Government

To be successful, organizations must look into the needs and wants of their customers. That is the reason why many researchers and academicians have continuously emphasized on the importance of customer satisfaction. Customer satisfaction is important because many researches have shown that customer...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Abdul Rahman, Siti Hajar
التنسيق: أطروحة
اللغة:الإنجليزية
الإنجليزية
منشور في: 2013
الموضوعات:
الوصول للمادة أونلاين:http://eprints.utem.edu.my/id/eprint/15038/
https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=85260
Abstract Abstract here