Balanced Scorecard And Organization Performance A Study Of Malaysian Healthcare Industry

This study attempts to discuss BSC as an approach to performance measurement in Malaysian healthcare. Finally this paper is to provide an overview of the usefulness of the BSC in improving a healthcare management and delivery of healthcare at reduced cost without loss of quality. The needs for healt...

Full description

Bibliographic Details
Main Author:	Hasnida, Abdul Wahab
Format:	Thesis
Language:	English English
Published:	UTeM 2010
Subjects:	H Social Sciences (General) HD Industries. Land use. Labor
Online Access:	http://eprints.utem.edu.my/id/eprint/15065/ https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=62264
Abstract	Abstract here

Similar Items

The effect of balanced scorecard on business performance : a mediating effect of new product development success in food and beverage industry in Malaysia
by: Zhengxiaoming, Aminaimu
Published: (2020)

Performance measurement using balanced scorecard-reinsurance industry in Malaysia and Singapore / Tan Siew Pei
by: Tan, Siew Pei
Published: (2012)

Alliance motives towards dynamic capabilities and the competitiveness of healthcare organizations
by: Al Kaabi, Khaled Mohammed Rashed Salem
Published: (2023)

Innovation Factors Toward Enhancing Organisation Performance : A Study On The Malaysian Healthcare Sector
by: Subramaniam, Nalini
Published: (2018)

Customer satisfaction in Malaysian Healthcare sector / Josemoney J James
by: James, Josemoney J
Published: (2012)

A study of leadership qualities that effect organization performance.
by: Che Halim, Siti Sarah
Published: (2012)

Employee motivation, organization climate and turnover intention in the UAE hotel industry
by: Alhosani, Khaled Jasem
Published: (2024)

The effect of knowledge management process and organization culture on organization performance of Dubai government department
by: Altalay, Mohamed Saif Rashid
Published: (2021)

Determinants of sustainable software practices in the Malaysian electronic industry and the role of knowledge accessibility
by: Chukwuyem, Giweze
Published: (2023)

Preliminary study of key performance indicators for sustainability in health care industry in Malaysia
by: Wong, Kuan Lih
Published: (2018)

The impact of strategic foresight on dynamic capabilities of public organizations in the UAE
by: Almansoori, Bakheeta Saeed Ali
Published: (2023)

Knowledge management and financial performance of Malaysian public higher education enterprise risk management as a mediator
by: Abdul Rauf, Ummu Ajirah
Published: (2022)

The structural analysis between total productive maintenance, Kaizen event, and innovation performance in Malaysian automotive industry
by: Suzaituladwini Hashim
Published: (2015)

The Adoption Of Halal Standards Towards The Performance Of Malaysian Food Manufacturing SMEs
by: Azmi, Fadhlur Rahim
Published: (2017)

Managerial capabilities, learning orientation and international performance of Malaysian halal SMEs
by: Ismail, Mazida
Published: (2023)

Big data engineering and cloud computing adoption model in United Arab Emirates large business organizations
by: Mahmoud Ali, Waleed Saeed Mahmoud
Published: (2023)

The effect of knowledge management on digital service performance through innovation in UAE judiciary system
by: Salem Eidha Alkatheeri, Hamad Awadh
Published: (2025)

Enterprise risk management model towards hospital performance through mediating role of business model innovation
by: Mohamed Hussain Rahmatalla Almaazmi, Fatima
Published: (2025)

An analysis on cause, impact and strategies Of payment among contractors in Malaysian construction industry
by: Natasha Dzulkalnine
Published: (2015)

Determinants of knowledge sharing behavior in the timber industry of Sibu, Sarawak
by: Hii, Yu Hieng
Published: (2012)

Work status congruence, work-related attitudes, and satisfaction with worklife balance of services employees in Malaysia / Muhamad Khalil Bin Omar
by: Omar, Muhamad Khalil
Published: (2014)

Supply Chain Management Utilization Based On SCM Drivers In Manufacturing Industry
by: Matthew, Jachan
Published: (2017)

Evaluation of the Skills Gap for Progression towards the Fourth Industrial Revolution in Libya
by: Balrwein, Hussein Tawfiq Saeid
Published: (2018)

A Study On Adoption Of Technology In SMEs Food Industry : UTAUT Model
by: Abu, Fairus
Published: (2016)

An economic analysis of churning in the Malaysian mobile telecommunication industry /cTeo Yiek Yee
by: Teo, Yiek Yee
Published: (2003)

Project management in the Malaysian construction industry / T. Suresh a/l V.M. Thambyiah
by: V. M. Thambyiah, T. Suresh
Published: (1998)

Innovative technology in construction management: a case study on Almatab Sdn Bhd
by: Abdul Wahab, Noor Akmal
Published: (2008)

The relationship between safety performance and safety climate in utilities industry, Indah Water Konsortium Sdn. Bhd (Northen Regional)
by: Khairul Anuar, Abdul Hamid
Published: (2022)

The development of insider threat prevention framework within organization
by: Rahimah Mohamad Zuwita@Abu Bakar
Published: (2023)

Sustainable firm performance of green supply chain management practice at petrochemical industry
by: Yuary, Farradia
Published: (2020)

Market Orientation Of Value Chains Based On Two Case Studies From Livestock Industry In Malaysia
by: Khairul Niza, Yahya
Published: (2008)

Green Service Management At High Technology Service Industry : A Case Study At Airasia Airline
by: Abdullah, Muhammad Azfar
Published: (2018)

A study on the national car industry (PROTON) and its impact on the Malaysian economy / Chee Keem Chau
by: Chee, Keem Chau
Published: (1995)

The International Natural Rubber Agreement and its implications for the Malaysian natural rubber industry / Foo Tew Nam
by: Foo, Tew Nam
Published: (1996)

A Clustering Based Matrix For Selecting Appropriate Quality Tools And Techniques In Industrial Revolution 4.0
by: Mohd Isa, Saifuddin
Published: (2019)

Antecedents of Brand Hate and the Role of Brand Recovery towards Brand Reconciliation in the Pakistani Fast Food Industry
by: Sheraz, Ahmed
Published: (2019)

Industrial mining policy, role of innovation and firm business performance in Indonesia mining companies
by: Agus Jayana
Published: (2024)

The effect of leadership styles on service quality and price satisfaction and the moderating role of organizational culture in oil and gas industry
by: Bakheet, Almuharrami Suhail Saeed Mohamed
Published: (2022)

Quality environment 5S enhance service performance: a case study in Malacca State Government
by: Abdul Rahman, Siti Hajar
Published: (2013)

Sabah's copper mining industry : development and performance of Mamut Copper Mining Sdn. Bhd. / Thomas Mangalai
by: Mangalai, Thomas
Published: (1995)