Factors Influencing Integrated Management System Practices

• المؤلف الرئيسي: Muzaimi, Mohd Hafizzudin
• التنسيق: أطروحة
• اللغة: الإنجليزية; الإنجليزية
• منشور في: 2018
• الموضوعات: H Social Sciences (General); HD Industries. Land use. Labor
• الوصول للمادة أونلاين: http://eprints.utem.edu.my/id/eprint/23341/; http://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=113308

The implementation and certification of quality, environmental and occupational health and safety management systems have become a preference for many organisations. In facts, most current practice in the area of quality standard, each organisation needs to spend huge amount of money in order to gain the certification for each quality management standard such as ISO 9001, ISO 14001 and OHSAS 18001. Hence, the combination of these management systems that lead to the formation of Integrated Management System (IMS) was established. There is a trend for the organisation to implement an IMS in order to overcome any problems resulting from multiple management systems. Besides, there are connection between quality management and risk management system – ISO 31000 that need to be identified in order to enhance the effectiveness of IMS. This research focuses on identifying the factors of IMS implementation, investigating the converged and diverged components in management system, studying the implementation of IMS and investigating the possible integration of ISO 31000 into current IMS practices. The research was based on social constructivism under an exploratory study. Multiple cases studies and in-depth literature review were employed as the research design approach. Three methods of key data collection (qualitative methods) were used: (1) Primary data from face-to-face interview (2) Primary data from expert opinion survey via e-mail (electronic mail survey) and (3) Secondary data from official documents. Also, two methods of analysis were used, namely: (1) Time series/chronology/historical analysis and (2) Explanation building. The literature review on quality management and IMS implementation identifies the need of understanding the results of IMS implementation and the components that could converged and diverged and also how the organisation would implemented it. Accordingly, the review on the previous study allows the researcher to establish the theoretical framework. Thus, the researcher has gained the information on how IMS would change the way to manage quality management in an organisation with respect to gain continuous improvement of it. As a result, this study has identified the 16 factors of IMS implementation, the converged and diverged components from case studies, the implementation approach and the proposed integration of ISO 31000, Risk Management System. This research gives a new insight on the importance of IMS and the potentials of bringing an effective management that takes all four quality standards into consideration. Moreover, the study has provided the extended version of framework that embedded the combination of different ISO series. In turn, this research further underlines and suggested on the integration of four management systems- ISO 9001, ISO 14001, OHSAS 18001 and ISO 31000 for an effective implementation of IMS which are presented and could be expanded for future research.