Framework For Skills Management Of Skilled Workers In Proton : A Case Study

• Main Author: Eng, Poh Hwa
• Format: Thesis
• Language: English; English
• Published: 2018
• Subjects: H Social Sciences (General); HF Commerce
• Online Access: http://eprints.utem.edu.my/id/eprint/23347/; http://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=112805

The research applies systematic literature review to identify that there is a shortage of skilled blue collar workers in the automotive industry in Malaysia.Therefore, the research investigates on how to manage the skilled blue collar workers at Proton.The study fits within the interpretivism paradigm and it begins with deductive approach and ends with inductive approach.The research is exploratory study because it is conducted to discover the real facts and to study in depth about skills management process.The research is qualitative research because it aims to further discover about the skills management process to manage the skilled blue collar workers at Proton.The research is a single case study because it was expected to improve the researcher's understanding of the research phenomenon when she explores and investigates on the case study intensively.The researcher has collected secondary data from document review and primary data from research interviews to achieve the research objectives. The research is adopting explanation building for data analysis of the research.This data analysis method enables the researcher to link data to propositions and to interpret her findings in the research towards theory building.It is proven theoretically and empirically that the skills management process consists of four stages of activities:skills forecasting and planning,skills development,skills transfer and skills retention.The skilled blue collar workers are able to increase their skills mastery after going through the four stages of skills management process.The research is a single case study where the focus is only on automotive industry in Malaysia.Other researchers who are interested about the research can opt to conduct the researches pertaining to the application skills management process in other manufacturing industry in Malaysia.The research provides a systematic approach to manage and retain the skilled workers in the automotive in Malaysia.The research is new and original;the topic about skills management in the field of management science is under studied.