The Influence Of Internal And External Forces In Adoption Of e-CRM In Melaka And Johor SMEs
Information Technology (IT) plays a significant role in today’s business competition. A prominent role that is, it helps firms to manage relationships with customers effectively. Today’s online consumers have more complex needs and much higher expectations than ever before. Online business communiti...
| मुख्य लेखक: | |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी अंग्रेज़ी |
| प्रकाशित: |
2019
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| विषय: | |
| ऑनलाइन पहुंच: | http://eprints.utem.edu.my/id/eprint/24653/ https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=117029 |
| Abstract | Abstract here |