Analyzing the impact factors of customer loyalty among small and medium-sized hotels in Dubai

This research aims to identify the most important factors that contribute to customer loyalty in the hotel sector, specifically in Dubai's hotels. Small and medium-sized hotels (SMSHs) were examined from the standpoint of their customers using customer loyalty as a performance metric. This rese...

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Bibliographic Details
Main Author:	Al Balushi, Abdullah Ali Mohammed
Format:	Thesis
Language:	English English
Published:	2023
Online Access:	http://eprints.utem.edu.my/id/eprint/27143/ https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=123069
Abstract	Abstract here

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