The relationship of socio-technical 5s practices on sustainability performance through relational coordination in Java Island manufacturing SMEs

• Main Author: Setiawan, Nashrullah
• Format: Thesis
• Language: English; English
• Published: 2024
• Subjects: GE Environmental Sciences; HD Industries. Land use. Labor; HD28 Management. Industrial Management
• Online Access: http://eprints.utem.edu.my/id/eprint/29045/; https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=124315

The enhancement of sustainability performance becomes a critical parameter for enhancing the competitiveness of small and medium enterprises (SMEs) in the manufacturing sector on Java Island, Indonesia. One strategy that is widely recognized as the basic continuous improvement process is through the implementation of 5S practices. However, there were problems and research gaps in balancing social and technical aspects that support the sustainability of 5S practices. These issues have been addressed in previous studies through the integration of 5S practices with various technical management platforms such as PlanDo-Check-Action, Reducing Waste, Total Quality Management, and Quality Management System. However, there were limited studies that focused on social mechanisms such as relational coordination. Therefore, this study aims to propose a conceptual model that examines the influence relationship between social aspects of 5S practices (SA5S) and technical aspects of 5S practices (TA5S) on sustainability performance (SP) mediated by relational coordination (RC) variables among stakeholders (leaders, employees, customers, and suppliers). This research was conducted with a deductive-quantitative strategy, survey questionnaires, and a cross-sectional study to examine the relationship between variables through the proposed hypotheses. The population frame and sample size are based on manufacturing SMEs units in Java Island, Indonesia, that focused on implementing 5S practices assisted by government agencies. The research has gathered 131 participants, predominantly managers, through purposive sampling. The data were then analyzed using structural equation modeling (SEM) with IBM-SPSS-AMOS version 24.0 software. The findings of this study showed that the proposed model has achieved the validity based on Goodness of Fit criteria of SEM. From the hypothesis analysis, the social and technical aspects of 5S practices have a positive and significant direct effect on relational coordination among stakeholders (Hypothesis 1 and Hypothesis 2). Similarly, relational coordination has a positive and significant direct impact on sustainability performance (Hypothesis 5). In term of the influence social aspects of 5S practices on sustainability performance, it is a significant direct effect (Hypothesis 3). In contrast, the technical aspects of 5S practices do not has a significant direct effect on sustainability performance (Hypothesis 4). Based on the mediation test, the results show that relational coordination is proven to be significant in mediating the social aspects of 5S practices, partially affecting sustainability performance (hypothesis 6). Meanwhile, relational coordination fully mediates between the technical aspects of 5S practices and sustainability performance (hypothesis 7). Finally, it could be concluded that the valid model can be illustrated by the achievement level of all latent constructs (SA5S, TA5S, RC, and SP), and hypothetically, the social and technical aspects of 5S practices considerably affect sustainability performance through relational coordination among stakeholders in manufacturing SMEs in Java Island, Indonesia.