Impact of customer service and post-purchase activities on online customer satisfaction in Malaysia
Currently, the e-commerce company that was based or has their operation in Malaysia like Iazada, Zalora, Shopee and II Street, are partnering with third-party courier service and logistics company 1o provide the service of delivering the goods and items to the customers. This service delivery time...
| मुख्य लेखक: | Hassan, Ainnul Izwan |
|---|---|
| स्वरूप: | Dissertation |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
2020
|
| विषय: | |
| ऑनलाइन पहुंच: | http://eprints.uthm.edu.my/11524/ |
| Abstract | Abstract here |
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द्वारा: Lim, Ann Chee, Angelia
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द्वारा: Cha, Chon Heng
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द्वारा: Cha, Chon Heng
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द्वारा: Nurul Awati Mohd Lazin
प्रकाशित: (2020)
द्वारा: Nurul Awati Mohd Lazin
प्रकाशित: (2020)
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Factors influencing customer satisfaction towards Lazada online shopping in Malaysia
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The impact of customer experience and customer emotion towards customer loyalty: the mediating role of customer satisfaction in telecommunication sector / Noorain Imbug
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द्वारा: Amrie Anwar.
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Service Quality and Customer Satisfaction in the Hotel Industry
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समान संसाधन
-
Customer satisfaction on online shopping service quality
द्वारा: Wong, Shu Yeng
प्रकाशित: (2025) -
Moderating effect of trust toward online purchase intention among customer in Malaysia
द्वारा: Roskifzan, Othman
प्रकाशित: (2023) -
The mediating effect of customer satisfaction on the relationship between digital banking service quality and customer loyaltytitle
द्वारा: Hadid, Khattab Ibrahim
प्रकाशित: (2021) -
E-service quality of online shopping website:
customer satisfaction in Lazada
द्वारा: Mohd Fudzi, Fatin Syahirah
प्रकाशित: (2019) -
Email marketing and customer�s online purchase behaviour
द्वारा: Noor Hazwani Ramli
प्रकाशित: (2025)