Impact of customer service and post-purchase activities on online customer satisfaction in Malaysia

Currently, the e-commerce company that was based or has their operation in Malaysia like Iazada, Zalora, Shopee and II Street, are partnering with third-party courier service and logistics company 1o provide the service of delivering the goods and items to the customers. This service delivery time...

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Bibliographic Details
Main Author:	Hassan, Ainnul Izwan
Format:	Thesis
Language:	English
Published:	2020
Subjects:	T Technology (General)
Online Access:	http://eprints.uthm.edu.my/11524/
Abstract	Abstract here

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